Frequently asked questions

Is De Nieuwe Kerk open?
De Nieuwe Kerk is open to the public from Tuesdays until and including Sundays. Now, the world premiere of the World Press Photo Exhibition 2020 can be seen. The exhibition is only accessible with an e-ticket for a specific date and timeslot. We have also taken special measures so that everyone can pay a safe and pleasant visit to De Nieuwe Kerk.

Special corona measures:

  • Use a face mask
  • Do you have a cold or fever? We look forward to seeing you back when you are healthy
  • Admission with online tickets only
  • Groups: only couples and households, maximum 2–5 persons
  • private space: 1.5 m markings at each photo
  • Follow the route indicated: one-way traffic
  • Disinfectants available
  • Folding chairs available
  • Cards only at the Museum shop
  • Take care of each other!

Download the floor plan here to better prepare your visit.

Can I still buy tickets at the ticket desk?
No, the exhibition is only accessible with an e-ticket. Tickets are available here on our website. No tickets are sold at the entrance desk. Click here for more information about e-tickets and timeslots.

What should I take into account when visiting De Nieuwe Kerk?
We have taken various measures so that everyone can have a safe and pleasant visit to the exhibition. The exhibition route has been adjusted (one-way traffic only). Near the photo panels there is a 1.5 m marking, enabling you to watch the photos without being disturbed. In the entrance zone you can clean your hands at one of the automatic disinfection stations.

Can I use the audio tour?
Yes, the audio tour is included in a World Press Photo Exhibition 2020 ticket. Via this link you can listen to the audio tour on your smartphone/tablet. Bring your own head set or ear phones.

Don’t have a smartphone? Then ask one of our staff members for assistance in the exhibition. A limited number of audio tour units is available on request. The units are disinfected after each use.

Is there a cloakroom to leave my coat?
You can use the self-service lockers to store your belongings. However, only use one if necessary. You are allowed to keep your coat in the exhibition and (small) bags may be brought inside. You must clean the lockers yourself after use; disinfectants are available.

Can I use the toilets in ’t Nieuwe Kafé?
As long as we are obliged to maintain the corona measures, you can only use toilets in De Nieuwe Kerk after requesting so to a staff member. View the map here for their locations. To get to the accessible toilet a staff member will accompany you.

How do I get to De Nieuwe Kerk?
There are two large parking garages within walking distance of De Nieuwe Kerk, at Nieuwezijds Kolk and on Beursplein. There is ample bicycle parking space in the guarded bicycle shed on Beursplein. Traveling by public transport is strongly discouraged. Click here for more information. 

How do I contact you?
Is your question not listed here? Please contact our reception via or call +31 (0)20 626 81 68.