Frequently asked questions

Is De Nieuwe Kerk open?
De Nieuwe Kerk is open again for public. Open from Tuesday to Friday, 11 AM – 6 PM. Saturday & Sunday, 10 AM – 6 PM. E-tickets only. Click here for e-tickets.

Special corona measures:

  • Do you have a cold or fever? We look forward to seeing you back when you are healthy
  • Admission with online tickets only
  • Keep 1,5 meter distance
  • Follow the route indicated: one-way traffic
  • Disinfectants available
  • Folding chairs available
  • Cards only at the Museum shop
  • Take care of each other!

Can I still buy tickets at the ticket desk?
No, the exhibition is only accessible with an e-ticket. Tickets are available here on our website. No tickets are sold at the entrance desk. Click here for more information about e-tickets and timeslots.

Do I have to wear a face mask?
As of June 26, it is no longer mandatory to wear a face mask in museums. This is also the case in De Nieuwe Kerk. It is mandatory to keep 1.5 meters distance and De Nieuwe Kerk has arranged everything possible for this: disinfection columns everywhere in the building, lockers instead of wardrobe, one-way traffic in the building and a health check when booking. By accepting the General Terms and Conditions of De Nieuwe Kerk, you agree to this obligation. Because of these and all the corona measures already taken, all visitors can enjoy the museum and the exhibitions very safely and quietly.

What should I take into account when visiting De Nieuwe Kerk?
We have taken various measures so that everyone can have a safe and pleasant visit to the exhibition. The exhibition route has been adjusted (one-way traffic only). In the entrance zone you can clean your hands at one of the automatic disinfection stations.

Is there a cloakroom to leave my coat?
You can use the self-service lockers to store your belongings. However, only use one if necessary. You are allowed to keep your coat in the exhibition and (small) bags may be brought inside. You must clean the lockers yourself after use; disinfectants are available.

Can I use the toilets in ’t Nieuwe Kafé?
As long as we are obliged to maintain the corona measures, you can only use toilets in De Nieuwe Kerk after requesting so to a staff member. View the map here for their locations. To get to the accessible toilet a staff member will accompany you.

How do I get to De Nieuwe Kerk?
There are two large parking garages within walking distance of De Nieuwe Kerk, at Nieuwezijds Kolk and on Beursplein. There is ample bicycle parking space in the guarded bicycle shed on Beursplein. Traveling by public transport is strongly discouraged. Click here for more information. 

How do I contact you?
Is your question not listed here? Please contact our reception via or call +31 (0)20 626 81 68.